Last Updated: 12-09-2024

1. Introduction

Welcome to Tathastu. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services. By using our website, you agree to the terms outlined in this policy. We want you to feel confident that your information is handled with care and respect.

2. Definitions

To help you understand this policy, we use the following terms:

  • Account: The profile you create when you sign up for our services, which allows you to access and manage your information and preferences.
  • Company: Refers to Tathastu, which owns and operates this website.
  • Cookies: Small text files placed on your device that help us remember your preferences and track your interactions with our site.
  • Device: Any internet-enabled device you use to access our website, such as a computer, smartphone, or tablet.
  • Personal Data: Information that identifies you or could potentially identify you, including your name, contact details, and other personal identifiers.
  • Service: The website and related services offered by Tathastu.
  • Usage Data: Information automatically collected from your use of our website, such as IP addresses, browser types, pages viewed, and the duration of visits.

3. What Data We Collect

When you use our website, we collect two main types of data:

Personal Data

We collect personal data that you voluntarily provide to us, which may include:

  • Creating an Account: Information such as your name, email address, and phone number when you sign up for an account.
  • Placing an Order: Details including your shipping address, billing information, and order history.
  • Contacting Us: Information you provide when you reach out to our support team, such as your contact details and the nature of your inquiry.

Usage Data

In addition to personal data, we collect usage data to understand how our website is used. This includes:

  • IP Address: Your unique identifier assigned by your Internet Service Provider.
  • Browser Information: Details about the browser you are using, such as its version and settings.
  • Visited Pages: Information about the pages you visit on our website and the duration of your visit.
  • Interaction Data: Data about how you interact with the content on our site, including clicks and navigation patterns.

This data helps us improve our website and provide a better user experience.

4. Cookies and Tracking Technologies

To enhance your experience on our website, we use cookies and other tracking technologies. Here’s how they benefit you:

  • Essential Services: Cookies ensure that essential features, like staying logged in while navigating different pages, work correctly.
  • Preferences: They remember your choices, such as language and region settings, to provide a more personalized experience.
  • Performance Tracking: Cookies help us monitor website performance, allowing us to identify and fix issues.

You have the option to disable cookies through your browser settings. However, be aware that this may impact the functionality of our website and limit your access to certain features.

5. How We Use Your Data

We use the data we collect for several purposes:

  • Providing Our Services: We use your information to process orders, manage your account, and deliver the services you request.
  • Communication: We may use your data to send updates about your orders, respond to your inquiries, and inform you about new products or promotions.
  • Improving Our Website: By analysing usage data, we can enhance our website’s performance, fix issues, and optimize your browsing experience.

We use your data only for the purposes described in this policy. If we need to use it for other purposes, we will seek your explicit consent.

6. Sharing Your Data

We do not sell your personal information. However, we may share your data with trusted third parties for the following reasons:

  • Service Providers: Companies that assist us with website hosting, payment processing, shipping, and other operational functions.
  • Business Partners: Partners with whom we collaborate to offer products or services that may interest you.
  • Legal Requirements: If required by law or to protect our legal rights, we may disclose your information to comply with legal processes or respond to lawful requests.

In the event of a merger or acquisition, your data may be transferred to the new entity. We will notify you before such a transfer occurs.

7. How Long We Keep Your Data

We retain your personal data for as long as necessary to provide our services, fulfil legal obligations, or for other legitimate purposes. Once this period expires, we will either delete your data or anonymize it so that it cannot be traced back to you.

8. How We Protect Your Data

We take the security of your personal data seriously and employ industry-standard measures to protect it. While we strive to safeguard your information, no system is entirely secure. We continuously monitor and update our security practices to mitigate risks and protect your data.

9. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal information we hold about you.
  • Update: Correct or update your information if it is inaccurate or incomplete.
  • Delete: Request the deletion of your personal data, subject to legal obligations.
  • Object: Object to the processing of your data for certain purposes.

You can exercise these rights by logging into your account or contacting us directly. We will address your requests promptly, though some information may be retained for legal or operational reasons.

10. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children. If we discover that we have inadvertently collected information from a child, we will take steps to delete it promptly.

11. Third-Party Links

Our website may contain links to third-party websites for your convenience. Once you leave our site, we are not responsible for the privacy practices or content of those external sites. We recommend reviewing their privacy policies before engaging with them.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Significant updates will be communicated through a notice on our website or via direct communication. Please review this policy periodically to stay informed of any changes. Your continued use of our website signifies your acceptance of the updated terms.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please reach out to us:

Tathastu
[Address]
[Phone Number]
[Email Address]